I received an email and a call from a representative of Remit2home. After telling me to revise the account info they deposited my money back in my bank account. So, I lost only the interest I would have received in a bank and the service charge.
The representative told me to send again and they would not charge me a service charge.
I told him with all the lies and trouble, I would never use them again.
Tuesday, November 20, 2007
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2 comments:
I too have had a very bad experience with remit2home. Do not use them.
It is possible to get your money back from the bank on a technicality. I believe they use a one time ACH transaction to get money from your account. Such a transaction can be authorized by phone but YOU must place the call to them unless there is an existing relationship. They called us to set up the transaction so it was never technically authorized. You go to your bank within 60 days and sign an affidavit to the effect that you did not authorize the transaction.
My experience with Remit2Home has been long and wonderful. I get to learn about their unique plans from time to time and the folks are also quite helpful. They provide hassle free services to their customers.
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